WMC Casino's Privacy Policy
— Your data is safe

1Introduction

Welcome to WMC Casino. This privacy policy explains how WMC Casino collects your personal information, the purposes for which it is used, who it is shared with, and how long it is retained. This policy has been written in clear, straightforward language with Bangladeshi players in mind.

WMC Casino believes privacy is a fundamental right. That is why we collect only the information genuinely needed to deliver our services. Your personal data is never sold to third parties or shared with advertisers.

By using any WMC Casino service, you are agreeing to this privacy policy. If you disagree with any part of this policy, please let our support team know.

2What Information We Collect

WMC Casino collects various types of information from you. This information is necessary to operate our services effectively, verify your identity, and maintain a safe gaming environment.

3How Your Information Is Used

WMC Casino uses the information it collects solely for the purposes listed below. We never misuse your data or use it beyond its stated purpose.

• Account Management: To create, verify, and manage your WMC Casino account.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your questions and complaints.
• Security Verification: To identify and prevent fraudulent activity and unlawful conduct.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: To improve the quality of WMC Casino's games and services.
• Responsible Gaming: To identify signs of addiction and provide timely support.
• Promotional Communications: Only to inform you about offers and bonuses, and only with your consent.

4Data Sharing Policy

WMC Casino does not sell or rent your information to third parties. However, limited data may need to be shared in certain specific circumstances, as explained in detail below.

• Payment Processors: Necessary financial information is shared with bKash, Nagad, or your bank to process your transactions. These partners also operate under their own privacy policies.
• Technology Service Providers: Limited technical data is shared with trusted technology partners who support the operation of WMC Casino's platform.
• Law Enforcement Agencies: Information may be disclosed in response to a valid court order or official government directive.
• Regulatory Authority: Certain information may be required to be submitted in accordance with gaming licensing authority regulations.

5Cookie Policy

Cookies are used on the WMC Casino website and app. Cookies are small data files stored in your browser or on your device that help improve your browsing experience.

• Essential Cookies: Required to keep your login session active and to operate the core functionality of the website.
• Functional Cookies: Saves your language preference, theme settings, and other personalizations.
• Analytics Cookies: Collects anonymous statistics to help us understand which parts of the site are used most.
• Security Cookies: Used to detect fraud and unauthorized access.

You can block cookies by adjusting your browser settings. However, blocking certain essential cookies may cause some WMC Casino services to not function properly.

6Data Security Measures

WMC Casino protects your data using industry-leading technologies and practices. Our security measures comply with international data protection standards.

• SSL/TLS Encryption: All data transmissions at WMC Casino are protected by 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication: Two-Factor Authentication (2FA) is available for added account security.
• Regular Security Audits: Third-party security experts regularly audit WMC Casino's security infrastructure.
• Restricted Access: Only authorized personnel can access the information required.
• Data Backup: Your data is regularly backed up in encrypted storage.

7Your Privacy Rights

As a WMC Casino user, you have several important rights over your own data. These rights are recognized under international data protection law.

To exercise any of these rights, email the WMC Casino support team. We will process your request within 30 days.

8Data Retention Period

WMC Casino retains your information only for as long as necessary. Retention periods vary depending on the type of data and applicable legal requirements.

• Account Information: For the duration the account is active, and up to 5 years after closure if required by law.
• Financial Transaction Data: A minimum of 5 years as required under AML regulations.
• Gaming History: Up to 3 years after account closure.
• Technical Log Data: Typically 90 days to 1 year.
• Marketing Consent Data: Until consent is withdrawn.

9Protection of Minors' Data

WMC Casino does not collect information from anyone under the age of 18. Our platform is strictly for adults. If we become aware that a minor's data has been collected, that data will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects their child is using WMC Casino, please contact our support team immediately. We will act promptly.

10Privacy Policy Updates

WMC Casino may update this privacy policy at any time. For significant changes, we will notify you at your registered email address and post a notice on the website.

Continued use of WMC Casino after any changes to this policy will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

11Contact Us

For any questions, complaints, or requests regarding your data or this Privacy Policy, please contact the WMC Casino support team. We typically respond within 24-48 hours.

When contacting our privacy team, please provide your account details and a full description of your request so we can assist you quickly and effectively.